If you encounter issues while using the LINE app, you need to contact LINE for resolution. Below, we have compiled all methods to reach LINE.
LINE does not publicly disclose any customer service phone numbers. The following numbers are based on information available from the Bureau of Foreign Trade and Taiwan Public Bidding Network, but we cannot guarantee that you will successfully reach LINE customer service.
If you have tried calling these numbers without success and believe that such a large company like LINE should have a customer service line, it is suggested that you file a complaint with the Consumer Protection Committee of the Executive Yuan.
You can contact LINE through the app, which is currently the only way to chat with a real customer service representative. The advantage is that you can ask questions one-on-one; however, the downside is that communication is text-based, and you cannot make voice calls.
LINE's live text customer service hours: Monday to Friday 9:00 AM to 6:00 PM
If you are a business customer and have questions regarding LINE business, please use this form to contact LINE.
If you are an individual user and have questions about LINE, please use this form to contact LINE.
LINE has an official Facebook fan page, and you can contact LINE through private messages.
You can visit the Ministry of Economic Affairs Business Administration's website to find the registration information for LINE.
Unified Number: 24556886
Company Name: LINE Taiwan Limited (台灣連線股份有限公司)
Representative Name: Chen Liren
Company Address: 7th Floor, No. 333 Ruiguang Road, Neihu District, Taipei City
According to public business registration data from the Ministry of Economic Affairs, the office address for LINE Taiwan Limited is 7th Floor, No. 333 Ruiguang Road, Neihu District, Taipei City. You can take the elevator to the 10th floor to inquire directly at LINE's office.
LINE currently recruits talent through 104 Job Bank. You can contact LINE through this channel.
LINE has several related enterprises and subsidiaries. Based on publicly available data, we have compiled the following: you can contact these LINE-related enterprises or subsidiaries, which may help you reach LINE.
LINE Pay is a related enterprise of LINE; you might try contacting them.
LINE Bank is a related enterprise of LINE; you might try contacting them.
Hsiang Wang Technology Co., Ltd. is a subsidiary of LINE, and the representative is the same as for LINE Taiwan Limited, Chen Liren; you might be able to reach LINE through this company.
Qing Dou Yun Internet Technology Co., Ltd. is a subsidiary of LINE, and you might be able to reach LINE through this company.
Lian Jia Network Business Co., Ltd. is a subsidiary of LINE, and you might be able to reach LINE through this company.
Qiao Ke Technology New Media Co., Ltd. is a subsidiary of LINE, and you might be able to reach LINE through this company.
Lian Xian Commercial Bank Co., Ltd. is a subsidiary of LINE, and you might be able to reach LINE through this company.
According to publicly available information online, LINE's customer service work may be outsourced to Wei Xun Electric Co., Ltd. or Cheng Gao Information Service Co., Ltd. You might be able to reach LINE through these companies.
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